MAINTENANCE, WARRANTY & REPAIRS

• Store carefully

When you are not wearing them, store your jewelry individually in its case or pouch. Avoid letting them rub against each other: friction accelerates wear and oxidation.

• Clean gently

Over time, dust and impurities can dull the shine of your jewelry. Clean it gently with a soft cloth, such as a microfiber cloth. If necessary, use a little warm water and mild soap, then rinse thoroughly and dry immediately. Never use harsh chemicals or abrasives.

• Remove before certain activities

We recommend that you remove your jewelry: before any sporting activity, during manual or household work, before contact with chemicals.
Perspiration, shocks, and repeated movements can weaken jewelry.

• Avoid water

Water, salt, and chlorine can damage gold plating and cultured pearls. Avoid wearing your jewelry in the pool or the sea. If your jewelry comes into contact with water, rinse it with clean water and dry it thoroughly, especially the links and clasps.

GISEL B jewelry is guaranteed for 2 years against any manufacturing defect or hidden flaw, under normal use.

• The warranty does not cover:
  natural wear and tear due to time and use,
  
• damage due to improper handling,
  
• damages caused by modifications made by you or a third party.

Repair rather than throw away.

Because a piece of jewelry has emotional value as well as material value, Maison GISEL B offers a repair and re-plating service to prolong the life of your pieces.

This service allows, in particular:

• to repair a damaged piece of jewelry,
  
• to restore the shine to a piece of jewelry through replating.
  

Repair costs are carefully calculated, using a responsible and affordable approach. Shipping and return shipping costs remain the responsibility of the customer.

For any request, we invite you to contact our customer service, who will assist you in the process.