www.giselb.com (hereinafter referred to as the “Site”) is published by the Company LOUMAS, EURL with capital of €500, whose registered office is located at 1 chemin des amandiers 07200 Aubenas, registered in the Trade and Companies Register of Aubenas under number 812 560 530, whose intra-community VAT number is FR16812560530 and managed by Clémence Masson.

APPLICATIONS OF THE GENERAL CONDITIONS OF SALE

The general terms and conditions of sale (the “GTC”) detailed below apply to all orders for products and services placed via the Site (the “Products”) with LOUMAS by any person (hereinafter referred to as the “Customer”).

The Customer must read the T&Cs prior to any order, the T&Cs being available on the Site.

LOUMAS reserves the right to adapt or modify these General Terms and Conditions at any time. The version of the General Terms and Conditions applicable to any sale is that appearing online on the website www.giselb.com at the time of the Order. Consequently, placing an Order requires the Customer's full and unconditional prior acceptance of the General Terms and Conditions by clicking on the button "I have read and accept the general terms and conditions of sale".

SITE INFORMATION AND SITE ACCESSIBILITY

www.giselb.com is an e-commerce site owned and operated by LOUMAS.

The Site is accessible to all users of the Internet network in principle 24/24h, 7/7d, except interruption, scheduled or not, by LOUMAS, for the needs of its maintenance and/or security or cases of force majeure (as defined below). LOUMAS cannot be held responsible for any damage, whatever its nature, resulting from unavailability of the Site.

LOUMAS does not guarantee that the Site will be free from anomalies, errors or bugs, nor that the Site will operate without breakdown or interruption. In this regard, it may freely determine at its sole discretion any period of unavailability of the Site or its content. LOUMAS cannot be held responsible for data transmission problems, connection problems or network unavailability.

LOUMAS reserves the right to modify the Site for technical or commercial reasons. When these modifications do not alter the conditions of the provision of services, in a substantial and negative manner, the Customer may be informed of the modifications made, but his acceptance is not requested.

REGISTRATION ON THE SITE

In order to place an Order, the Customer must first register on the Site by creating an account containing the Customer's information (the "Account").

The Customer's registration on the Site is validated by LOUMAS after verification of the standard form completed by the Customer. The Customer receives a registration confirmation email.

When creating his Account, the Customer must ensure the accuracy and completeness of the data he provides. The Customer is required to always update his personal information. In the event of an error in the wording of the recipient's contact details, LOUMAS cannot be held responsible for the impossibility of delivering Products.

To learn more about the protection of personal data during their collection, processing and use as well as the rights and optional settings to protect their privacy, the Client can consult the confidentiality policies on our site here.

By registering on the Site, the Customer declares and guarantees to LOUMAS that he/she is of legal age and has the legal capacity to enter into a contract.

LOUMAS may delete the Customer’s Account at any time, for any reason, at its sole discretion.

PRODUCTS

The Products offered for sale are those described on the Site on the day the Customer consults the Site, within the limit of available stocks. These details are updated automatically in real time. However, an error in the update, whatever its origin, does not engage the responsibility of LOUMAS. As such, LOUMAS cannot be held responsible for the cancellation of an Order for a Product due to the exhaustion of stocks.

LOUMAS takes the greatest care in the presentation and description of its Products to best satisfy the Customer's information. However, it is possible that errors may appear on the Site, which the Customer acknowledges and accepts.

LOUMAS does not guarantee the accuracy or security of information transmitted or obtained using the Site.

It is possible that the Customer may receive, following an Order, an item previously returned by another person. It is specified that LOUMAS only accepts the return of intact and unworn Products, these two conditions being checked before the returned Products are put back into stock.

ORDERS

Placing an Order on the Site is subject to compliance with the procedure set up by LOUMAS on the Site, comprising successive stages leading to validation of the Order.

The Customer may select as many Products as he/she wishes, which will be added to the shopping cart (hereinafter referred to as the “Shopping Cart”). The Shopping Cart summarizes the Products chosen by the Customer as well as the prices and associated costs. The Customer may freely modify the Shopping Cart before confirming his/her Order. Validation of the Order constitutes confirmation of the Customer's acceptance of the General Terms and Conditions, the Products purchased, their prices and the associated costs.

A confirmation email summarizing the Order (Product(s), price, availability of the Product(s), quantity, etc.) will be sent to the Customer by LOUMAS. For this purpose, the Customer formally accepts the use of email for confirmation by LOUMAS of the content of his Order. Invoices are available in the “my account” section of the Site.

REFUSAL TO PROCESS AN ORDER

LOUMAS reserves the right to remove any Product displayed on the Site at any time and to replace or modify any content or information appearing on the Site. Despite LOUMAS's best efforts to meet its customers' expectations, it may be necessary for the latter to refuse to process an Order after having sent the Customer the confirmation email summarizing the Order.

LOUMAS cannot be held liable to the Customer or a third party for the harmful consequences of the withdrawal of a Product from the Site, or the replacement or modification of any content or information appearing on this Site, or the refusal to process an Order after sending the confirmation email summarizing the Order.

LOUMAS also reserves the right to refuse or cancel an Order from a customer with whom it has a dispute over the payment of a previous order.

PRICES AND PAYMENT TERMS

The prices of the products are indicated on the Site in euros for Europe, in pounds sterling for Great Britain and in US dollars for the United States, including VAT, but excluding customs fees and other taxes. Customs fees and other taxes must be paid by the Customer directly to the carrier.

All prices displayed are calculated and include the value added tax (VAT) applicable in France or that applicable in the country of delivery located in the European Union.

LOUMAS reserves the right to modify its prices at any time but the Products will be invoiced on the basis of the rates in effect at the time of registration and payment of the Order, subject to availability.

The Products are payable in cash upon actual Order.

Payment for purchases is made either via Paypal or via the secure platform of our payment provider STRIPE.

Paypal (Europe) S.à.rl et Cie , is a Luxembourg limited partnership with shares, registered with the Luxembourg Trade and Companies Register under number B118349, whose registered office is located at 22-24, Boulevard Royal – L-2449 Luxembourg. For any information, the Customer can consult the following website: https://www.paypal.com .

Stripe , Inc. is a company registered in San Francisco (United States of America) with its registered office located at 510 Townsend Street San Francisco, CA 94103, USA. For any information, the Customer can consult the following website: https://stripe.com/fr

The Customer expressly acknowledges that the communication of his bank card number to LOUMAS constitutes authorization to debit his Account up to the price of the Products ordered. Where applicable, a notification of cancellation of Order for non-payment is sent to the Customer by LOUMAS to the email address provided by the Customer when registering on the Site.

The data recorded and stored by LOUMAS constitutes proof of the Order and all past sales. The data recorded by Paypal or Stripe constitutes proof of any financial transaction between the Customer and LOUMAS.

DELIVERY

Deliveries are made by La Poste, Mondial Relay or Chronopost, from Monday to Saturday, depending on the option chosen by the Customer when confirming their Order.

Delivery means the transfer to the Customer of physical possession of the Products (the “Delivery”).

The Delivery costs applicable to the Order are those mentioned on the Site at the time of the Order in the “Delivery and returns” section.

When LOUMAS takes charge of the delivery of the Product, the risk of loss or deterioration of the Product is transferred to the Customer at the time of Delivery.

By way of exception, the risk is transferred to the Customer upon delivery of the Product to the carrier when the latter is responsible for transport by the Customer and not by LOUMAS.

Delivery is made to the delivery address indicated by the Customer, it being specified that this must be the residential address of the Customer, of a natural person of his choice or of a legal entity (delivery to his company).

In the event that Delivery cannot be made, due to an incorrect delivery address or the Customer's failure to collect their Order from the selected collection point or from La Poste or Chronopost, no reshipment can be made and the Customer will be reimbursed within five (5) to 10 days from receipt of the Order by LOUMAS.

LOUMAS delivers Orders within a maximum period of twelve (12) working days for Delivery in Metropolitan France and twenty (20) working days for International Delivery, this period being calculated from the first working day after validation of the Order.

In order for these deadlines to be met, the Customer must ensure that they have provided accurate and complete information regarding the Delivery address (such as, in particular: street number, building number, staircase number, access codes, names and/or intercom numbers, etc.).

LOUMAS cannot be held responsible for any delay in delivery which is not its fault or justified by a case of force majeure (as defined below).

In the event of exceeding the Delivery time, the Customer may request cancellation of the sale and obtain, within a maximum period of fourteen (14) days of his request to this effect, the reimbursement of the sums paid on the occasion of the Order. Notwithstanding the foregoing, LOUMAS cannot be held responsible for the damaging consequences resulting from a delay in delivery, only the reimbursement of the Product by LOUMAS being possible to the exclusion of any other form of compensation.

Deliveries can also be made to a Relay Point by the Mondial Relay service provider, subject to acceptance of the package by the selected Relay Point.

RIGHT OF WITHDRAWAL – REFUNDS AND RETURNS

9.1. Time limit and procedures for exercising the right of withdrawal

In accordance with Article L.221-18 of the Consumer Code, the non-professional Customer has a period of fourteen (14) days from receipt of the Order to exercise his right of withdrawal with LOUMAS, without having to provide reasons for his decision.

The exercise of the right of withdrawal can be done either by logging into your customer account in the “order” section, or by email to contact@giselb.com

9.2. Terms of return of the Order within the framework of the right of withdrawal

The right of withdrawal is exercised without penalty.

The Customer returns the Order with the prepaid return slip provided by LOUMAS, without undue delay and, at the latest, within fourteen (14) days following the communication of his decision to withdraw in accordance with article L. 221-21 of the Consumer Code.

Beyond this period of fourteen (14) days, the sale is firm and final. The Product must be returned in its original packaging, in its original condition, new, unworn, unwashed. To make a return, the Customer must follow the procedure indicated on the return slip received with his Order. The return of the Products is supported by LOUMAS if the place of Delivery is in the following country: France.

The return of the Products is the responsibility of the Customer and is done at his risk if the place of Delivery is not in the aforementioned countries.

9.3. Reimbursement of Products returned under the right of withdrawal

The reimbursement of the Order by LOUMAS will be made at the latest within fourteen (14) days from the date on which it is informed of the Customer's decision to withdraw.

However, the reimbursement is made subject to LOUMAS having been able to recover the Products subject to the return and the reimbursement request.

LOUMAS will make the refund using the same means of payment as that which was used for the payment of the Order. If and only if the latter has expired, LOUMAS will contact the Customer in order to make the refund by another means of payment and to the extent that the refund does not cause additional costs for LOUMAS.

The refund of an order paid with an e-gift card, a gift card or a credit will be automatically refunded in credit.

If the Customer fails to comply with these General Terms and Conditions, LOUMAS will not be able to refund the Products concerned. In all cases, the return costs are the responsibility of LOUMAS if the Product delivered to the Customer is different from the Product ordered or if it is delivered damaged.

PARTIAL DISABILITY

If one or more provisions of these General Terms and Conditions are held to be invalid or declared as such pursuant to a law, regulation or following a final decision by a competent court, the other provisions shall retain their full force and scope.

NON-WAIVER

No tolerance, inaction or inertia on the part of LOUMAS may be interpreted as a waiver of its rights under the T&Cs.

MARKETING

By opting in to GISEL B. SMS marketing during checkout and initiating a purchase or subscribing through our subscription tools, you agree to receive recurring text notifications (for your order, including checkout reminders), and transactional texts, including review requests from us, even if your mobile number is registered on a state or federal do-not-call list.

Message frequency varies. Consent is not a condition of purchase. If you would like to opt out of receiving SMS marketing messages and notifications, please reply with STOP to any mobile message we send or use the unsubscribe link we provide in one of our messages.

You understand and agree that other methods of opting out, such as using other words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all fees and taxes associated with text messages imposed by your wireless service provider. Message and data rates may apply.

For any questions, please send a HELP message to the number that sent you the messages. You can also contact us through our contact page or form, or customer-service@giselb.com for more information.

We have the right to change the telephone number or short code we use to operate the Service at any time. You will be informed of these occasions.

You agree that any messages you send to a telephone number or short code that we have changed, including any STOP or HELP requests, may not be received and we will not be responsible for honoring any requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be responsible for the failed, delayed or misdirected delivery of any information sent through the Service, any errors in such information, and/or any actions you may or may not take in reliance on the information or the Service.
Your right to privacy is important to us. You can review our privacy policy to determine how we collect and use your personal information.

LEGAL INFORMATION

Please note that the confidentiality of correspondence is not guaranteed on the Internet and that it is up to each Internet user to take all appropriate measures to protect their own data and/or software from contamination by any viruses circulating on the Internet.

EDITOR

LOUMAS Company, EURL with capital of €500, whose registered office is located at 1 RUE DU THEATRE 26000 VALENCE, registered in the Trade and Companies Register of ROMANS SUR ISERE under number 812 560 530, with intra-community VAT number FR16812560530 and managed by Clémence Masson.

Management and publication is managed by Clémence Masson, legal representative of LOUMAS.

Contact: contact@giselb.com
+33 6.37.59.65.88

HOST

SHOPIFY

PERSONAL DATA AND COOKIES

In accordance with the provisions of Law No. 78-17 of January 6, 1978 relating to information technology, files and freedoms, the site has been declared to the CNIL (National Commission for Information Technology and Freedoms) under number .

All information in your Account is only used in the context of your business relationship with www.giselb.com . This information is never shared with third parties or resold. Finally, your banking information is never in our possession. Transactions are entirely processed by Paypal or by the secure payment module of our partner STRIPE. The Site uses cookies (connection witnesses) of which the user is informed when arriving on the website which allow information relating to the navigation of the computer on the website to be recorded. These cookies are only installed after acceptance by the user, continuing to browse the website constitutes acceptance. The user can oppose the use of these cookies by configuring their browser, knowing that access to certain services may require prior acceptance by the user of cookies.

We value your privacy and the information you consent to share in connection with our SMS marketing service. We use this information to send you SMS notifications (for your order, including abandoned payment reminders), SMS marketing offers, and transactional texts, including requests for reviews from us. Opt-inText messaging data and consent will not be shared with third parties, except for messaging partners, for the purpose of enabling and operating our text messaging program.

Text messaging data and consent will not be shared with third parties, except messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of the items you put in your shopping cart, including when you have abandoned your order. This information is used to determine when to send SMS reminder messages.